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Have you ever watched a successful person at work?

Have you ever watched a successful person at work? If you study their daily activities you’re likely to find that the range of tasks they perform are limited to the few things they perform best.  We all have things that we are great at and we enjoy doing. When we perform these activities we find that

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Listen to the differences between these types of customers

Listen to the differences between these types of customers……  # 1 Customers Who Are Satisfied: A satisfied customer is not a loyal customer. They may appear to be loyal, but they aren’t. These are  “dangerous customers.” You think they are happy because they are satisfied. They don’t complain. And, they don’t leave – until your competitor offers

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NYC 62 6/17/15 Education Piece

I’ve learned a ton about how to better promote my business since joining Lucky 62. The journalist and philosopher Albert Camus said: “Real generosity toward the future lies in giving all to the present” Every 121 is an opportunity, an open door to a new connection, strategic partner or vendor Build momentum and interest for

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Public Speaking by David Harris

How many of you read the tips on Public Speaking that Jordan Metzger sent us from David Harris? For the rest of us, let me paraphrase, because it pertains to public speaking and also making a sales pitch to your prospects: (1) Know Your Audience. Keep in mind at all times the distinctive characteristics of

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Business Development Beyond NYC: A Spring Primer

Every week we meet here in this room and network with each other and our guests. Today I want to help you think about expanding your sphere of networking beyond this room as you spring into action with your business development now that the warmer weather has finally arrived. Here are 5 suggestions of other

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April is CUSTOMER LOYALTY MONTH!

Here’s a quick checklist to practice April and all year long… Ask yourself the customer loyalty question: As the customer is working with you, ask yourself, “Is what I’m doing right now with this customer going to get the customer to come back the next time he or she needs what I sell? Create confidence

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Humor binds us together!

Good morning. I’m still Jeff Simon, here to give you a few sales and marketing tips. (Jeff drops long document Groucho style, as he did in – A Night at the Opera) And now, your NYC Educational Moment……. A square plus B square = C square. Ooops, wrong lecture. (Tears off top 12″ of the paper)

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Privilege

Earlier this month, Seth Godin wrote a brief blog post about PRIVILEGE. In it, he said, “We really don’t understand privilege until we’ve lost it.” That got my mind thinking about what privileges we have as business professionals and business owners as well as members of NYC. Privilege, by its very definition in the dictionary,

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Make More Money With Your Personal Brand

I want to discuss your personal brand and how you are perceived. If I start with the assumption that you are here to get referrals, then the precursors to that are building confidence in your fellow members to become that trusted resource. To that end, think of everything you do in the chapter as being

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